When the vision of your movie is choppy or you're experiencing buffering issues it's because your bandwidth in that moment is not enough to stream CHILI content.
Minimum bandwidth requirements are:
- 1Mbp/s for SD (Standard Definition);
- 2,5Mbp/s for HD (High Definition);
- 4,5 Mbps for HD+ (Full HD)
You can check your Bandwidth by taking the Speedtest at www.speedtest.net or directly from the Smart TV app.
If your bandwidth is close to the minimum requirements please make sure there are no other devices connected at the same time.
From Mobile devices and PC you can always download your content and watch it offline using the download function inside the app and the CHILI Download&Play application.