Are you sure you want to delete your account? If you had difficulties using CHILI, we are here to help you. You can get in touch with us every day using the contact channels you prefer among those specified in the help.chili.com website, reporting the anomaly you have encountered:
If you want to cancel your CHILI account: ASK FOR DEACTIVATION
If you prefer, you can request us the cancellation of your CHILI account using the DEACTIVATION FORM.
We will notify you as soon as we have processed your request.
If you have downloaded our app on iPad and iPhone, you can also delete your account from these devices in the MY ACCOUNT - MY INFO section. To confirm your deactivation request, it is required to enter your CHILI password.
- After the deactivation of your account:
- you can no longer watch the movies you have purchased or rented
- you can no longer use the promotional Gift Cards you had activated on your account and the residual value cannot be refunded.