Once we've received the product(s) and have checked them, we'll refund the item and shipping costs within 14 days to the same payment method used for the purchase. The time it takes for the refund to reach you depends on the payment method used. Once we've processed your refund we'll let you know by e-mail.
- If the product(s) you've returned are damaged, we won't be able to process your refund (unless returning due to damage present on receipt).